Fairfield Inn & Suites Rocky Mount
187 Wellspring Dr، روكي ماونتين، 27804، الولايات المتحدة
+ 28
ابحث عن أفضل فندق في روكي ماونتين لمواعيدك، حسب السعر أو التفضيلات
قارن عروض Fairfield Inn & Suites Rocky Mount عبر مئات المواقع، كل ذلك في مكان واحد
ابحث عن عرض مع إلغاء مجاني أو تقييمات ممتازة
قارن بين الغرف والأسعار
نقارن بين 100 موقع لنوفر لك أفضل عرض.
حقائق سريعة
تسجيل الوصول بدءًا من: | 15:00 |
|---|---|
تسجيل المغادرة قبل: | 11:30 |
الإفطار | يشمل وجبة الإفطار |
الحيوانات الأليفة | لا يسمح بالحيوانات الأليفة |
الأطفال | يرحب هذا الفندق بوجود الأطفال |
وسائل الراحة
موقف السيارات
تكييف هواء
حمام سباحة
مركز لياقة بدنية
مكتب استقبال على مدار الساعة
مطعم
المزيد من المعلومات حول Fairfield Inn & Suites Rocky Mount
Fairfield Inn & Suites Rocky Mount
يوفر مكان إقامة "Fairfield Inn & Suites Rocky Mount" غرفاً في روكي ماونت. لدى هذا الفندق المصنف 3 نجوم غرف مكيفة مع حمّام خاص، بالإضافة إلى دراجات هوائية مجانية. يوفر الفندق مسبحاً داخلياً، ومركزاً للياقة البدنية، وصالة مشتركة.
التقييمات والمراجعات
النظافة3.3
الموقع4.2
الخدمة3.4
الغرف3.3
القيمة3.2
جودة النوم4.0
تقييمات المسافرين
تصفية حسب
تصنيف حسب
ذكرها المسافرون
زوجان
تاريخ التعليق: 14/06/2025
تاريخ الإقامة: يونيو 2025
Great stay
Everything was great. Staff, cleanliness, breakfast, beds and shower. The staff was very nice. The two ladies taking care of the breakfast were friendly and kept everything stocked and the area clean. Wish I would have gotten their names.
تاريخ التعليق: 10/04/2025
تاريخ الإقامة: أبريل 2025
I didn't like the policy of paying $300 because I was local securing a room for guest from out of town.The room was secured on Hotel.com. My first time getting a room with Fairfield Inn and the last time. The suite setting was not so sweet.
تاريخ التعليق: 02/04/2025
تاريخ الإقامة: أبريل 2025
Fairfield Inn Never received the payment for the room from Hotel.com and I had to pay the room this morning.I want to be refunded
مسافر منفرد
US
تاريخ التعليق: 13/03/2025
تاريخ الإقامة: مارس 2025
Nice Place on My Trip
Arrived around dinner time and had an easy check in at this hotel. Room was clean and comfortable. Amenities were very good with a great variety of breakfast items in the morning. With no issues observed, the stay was cordial and satisfying.
تعليق الفندق
تاريخ التعليق: 22 مارس
Thank you so much for your kind review! We’re thrilled to hear that your check-in process was smooth and that your room met your expectations for comfort and cleanliness. It’s also great to know that you enjoyed our breakfast offerings and were able to start your day on a positive note. We aim to provide a pleasant and hassle-free experience for all of our guests, and it’s wonderful to hear that we succeeded in doing so for your stay. We hope to welcome you back the next time you’re in the area!
مسافر منفرد
تاريخ التعليق: 11/03/2025
تاريخ الإقامة: ديسمبر 2024
NEVER again
I would not recommend staying here or supporting this place of business.
I had a terrible experience with this specific hotel that dragged on for 13.5 weeks.
I booked 3 nights at this hotel using my credit card travel miles. When I checked in on Dec 5th, I noticed the fan/heater unit was rattling loudly in my room. I tried turning it off/up/down, but nothing would make it stop. I called the front desk and the clerk, Cam, nicely came up and took off the front of the unit to try and fix the rattling noise. It stopped for a bit, but started again once he left. He said maintenance was not available until the next day. I asked if I could be moved to a different room and he said there weren’t any rooms because they were full. Unfortunately, he couldn’t even move me for one night. I finally asked him what I could do if I couldn’t sleep in that room and he said I could check out and go to a different hotel. He said I would need to work with my credit card to get a refund since it was a 3rd party and they would get it approved with the hotel manager. I would not have checked out if I knew what drama awaited me.
For 13 weeks the hotel manager, Miranda Knight, has dodged all emails and calls regarding the refund. The credit card company has tried, I have tried, the Marriott has tried. I called Hopper, as well as found the property management group, New Bridge Hotel Group, and spoke with Ketan Patel, who assured me it would be taken care of and Miranda would call me until he stopped taking calls as well. I filed a report with the BBB and considered small claims court just because of the injustice of it all.
54,645 miles, which equals $546, is a lot to us. I would guess it is not a lot to a large company such as this. I would say the most shocking thing about this experience is when Miranda lied to the Marriott when they opened an inquiry. She said that I had been “moved several times and was looking for a complaint”. I’m confident I would have preferred to stay there instead of having to go to another hotel and pay an additional $700.
I will NEVER stay here again and I’m so disappointed in how I was treated as a customer from upper management. Apparently, Cam shouldn’t have told me I could get a refund even though I checked several times, but this shows me that this hotel does not care to support their staff or their customers and definitely did not make it right.
I had a terrible experience with this specific hotel that dragged on for 13.5 weeks.
I booked 3 nights at this hotel using my credit card travel miles. When I checked in on Dec 5th, I noticed the fan/heater unit was rattling loudly in my room. I tried turning it off/up/down, but nothing would make it stop. I called the front desk and the clerk, Cam, nicely came up and took off the front of the unit to try and fix the rattling noise. It stopped for a bit, but started again once he left. He said maintenance was not available until the next day. I asked if I could be moved to a different room and he said there weren’t any rooms because they were full. Unfortunately, he couldn’t even move me for one night. I finally asked him what I could do if I couldn’t sleep in that room and he said I could check out and go to a different hotel. He said I would need to work with my credit card to get a refund since it was a 3rd party and they would get it approved with the hotel manager. I would not have checked out if I knew what drama awaited me.
For 13 weeks the hotel manager, Miranda Knight, has dodged all emails and calls regarding the refund. The credit card company has tried, I have tried, the Marriott has tried. I called Hopper, as well as found the property management group, New Bridge Hotel Group, and spoke with Ketan Patel, who assured me it would be taken care of and Miranda would call me until he stopped taking calls as well. I filed a report with the BBB and considered small claims court just because of the injustice of it all.
54,645 miles, which equals $546, is a lot to us. I would guess it is not a lot to a large company such as this. I would say the most shocking thing about this experience is when Miranda lied to the Marriott when they opened an inquiry. She said that I had been “moved several times and was looking for a complaint”. I’m confident I would have preferred to stay there instead of having to go to another hotel and pay an additional $700.
I will NEVER stay here again and I’m so disappointed in how I was treated as a customer from upper management. Apparently, Cam shouldn’t have told me I could get a refund even though I checked several times, but this shows me that this hotel does not care to support their staff or their customers and definitely did not make it right.
تعليق الفندق
تاريخ التعليق: 22 مارس
We apologize for the issues you encountered during your stay, especially regarding the heater and the refund process. Your feedback is important, and we regret the frustration you experienced. This is not the level of service we aim to provide, and we will review this situation to ensure it is addressed appropriately.
Thank you for sharing your experience.
Thank you for sharing your experience.
موقع جيد جدًا
187 Wellspring Dr، روكي ماونتين، 27804، الولايات المتحدة|6.86 كم من وسط المدينة
10 أنشطة يمكن القيام بهافي محيط 1.96 كيلومتر
وسائل النقلفي محيط 6.44 كيلومتر
مطارفي محيط 14.58 كيلومتر
تسجيل الوصول وتسجيل المغادرة
تسجيل الوصول بدءًا من:
15:00
تسجيل المغادرة قبل:
11:30
معلومات مفيدة
يرحب هذا الفندق بوجود الأطفال
يُرجى الاتصال بالفندق لمعرفة تفاصيل حول إضافة أسرّة إضافية.
يُرجى الاتصال بالفندق لمعرفة تفاصيل حول إضافة سرير أطفال.
لا يسمح بالحيوانات الأليفة
يشمل وجبة الإفطار
قائمة الإفطار
طعام معلب/معبأ
سعر الإفطار
يرجى التواصل مع الفندق للحصول على معلومات حول السعر
سيطلب من الضيوف عند تسجيل الوصول إظهار بطاقة هوية تحتوي على صورة شخصية وبطاقة ائتمان. يرجى ملاحظة أن جميع الطلبات الخاصة ستكون رهناً بالتوافر وقد تستلزم تكاليف إضافية.
Guests must provide own credit card which matches name of reservation when checking in. The hotel will pre-authorize your card and the pre-authorization will be released if there are no extra charges or damage to the room when checking out. Some hotels and room types have special policies, please check with the hotel for more information.-
يقبل الفندق وسائل الدفع التالية:
Fairfield Inn & Suites Rocky Mount: الأسئلة الشائعة
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