In the event of an early departure, the property will charge you the full amount for your stay. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. This property will not accommodate hen, stag or similar parties. A damage deposit of SGD 200 is required on arrival. This deposit is fully refundable upon check out as long as there has been no damage to the property. Guests arriving outside reception opening hours (18:30 to 09:00) will be assisted by security. Housekeeping service is provided 3 times a week, except Sundays and public holidays. Please present the same credit card used to guarantee your booking upon check-in/making payment at the property. Please note that property may contact the cardholder for verification purposes. Contact details can be found on your email booking confirmation. Early termination is not allowed. Guests who wish to shorten their stay will not be given refund. For non-refundable bookings, full payment will be charged upon reservation made. • Please present the same credit card used to guarantee your booking when check-in / making payment at the hotel. • Please note that the hotel may contact the cardholder for verification purposes. • This property reserves the right to pre-authorise the guest's credit card for a security deposit upon arrival. • Guests are required to show a photo ID and credit card upon check-in. • Guests under the age of 18 can only check in with a parent or official guardian. • Check-in time is after 3pm and check-out time is before 12noon. • Please note that all special requests are subject to availability and additional charges may apply. Parties are not permitted. • All cribs and extra beds are subject to availability • Housekeeping services are available 3 times per week, excluding Sundays and Public Holidays • Pets are welcome in all apartment types, subject to a pet levy and other conditions, including pet size restrictions.