Baymont by Wyndham Kalamazoo West
2203 South 11th Street, 49009, United States
+ 41
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 11:00 |
Breakfast | Breakfast available |
Pets | Pets allowed with an extra charge |
Children | Children are welcome at this hotel |
Amenities
Wi-Fi
Parking
Air conditioning
Fitness centre
Front desk 24 hour
Non-smoking
More about Baymont by Wyndham Kalamazoo West
Baymont by Wyndham Kalamazoo West
A fitness centre and a business centre are featured at this Michigan hotel. All rooms are equipped with flat-screen TV and free WiFi. Western Michigan University is 4.8 km from the hotel.
Ratings and reviews
Cleanliness3.3
Location3.9
Service3.4
Rooms3.3
Value3.4
Sleep quality3.5
Traveller reviews
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Mentioned by travellers
Family traveller
Comment: 26 Apr 2025
Does health inspection not come here?!?!
Our stay at Baymont on August 18, 2024, was an incredibly disappointing experience. Within just an hour of checking in, we discovered bed bugs, which was both disgusting and deeply unsettling. As a result, we immediately left the hotel, as staying under such conditions was simply not an option. The only positive aspect of our visit was the balcony, where we took a photo of our bikes. However, given the serious cleanliness issue we encountered, we would never recommend staying here.
Comment: 22 May 2025
Stayed in: May 2025
Their computer system was down, so they put me in a room without any record of me being checked in to that room. When I returned to the room the next day my clothes and personal belongings had been thrown away and the room was being reset by housekeeping for another guest. I took my belongings out of the trash and left.
The hotel is still arguing about issuing a refund. Additionally, the room i was given isn’t the room I booked. Completely different from the photos, and also was quite dirty. Compare this photo with the listing photo.
I would have left at check in if it wasn’t always the middle of the night. The woman working had to grab multiple key cards to find a room for me that was empty since their system wasn’t working and she couldn’t confirm via the computer whether a room was available. She walked to the floor with me to check which room I could stay in. I was so afraid someone would enter my room during the night because they didn’t have a way to formally check me into the room I was staying in. My experience the next day confirmed this was possible. As a woman traveling alone this is a huge safety issue.
The hotel is still arguing about issuing a refund. Additionally, the room i was given isn’t the room I booked. Completely different from the photos, and also was quite dirty. Compare this photo with the listing photo.
I would have left at check in if it wasn’t always the middle of the night. The woman working had to grab multiple key cards to find a room for me that was empty since their system wasn’t working and she couldn’t confirm via the computer whether a room was available. She walked to the floor with me to check which room I could stay in. I was so afraid someone would enter my room during the night because they didn’t have a way to formally check me into the room I was staying in. My experience the next day confirmed this was possible. As a woman traveling alone this is a huge safety issue.
Comment: 28 Apr 2025
Stayed in: Apr 2025
Check-in took forever. New girl who started was nice but very frazzled. Hotel management did not keep copying paper stocked so she couldn't do her job sufficiently (not her fault). Heard someone say something about the water. A few hours later there was no hot water for a shower. Front desk said it was the cities fault. I inquired why we weren't informed there was a problem when we arrived. They said sorry but it wasn't their fault. I asked if they would be compensating us or reimbursing us for the inconvenience and currently no response to that question. I will be contacting corporate myself. As far as I know the city may provide the water but the hotel should have the adequate systems in place to heat the water. Out of the 3 or 4 other times we've stayed here this stay was not acceptable under any standards of hospitality.
Comment: 27 Apr 2025
Stayed in: Apr 2025
Computer system old - couldn’t print receipt. Room reserved not available - under construction and got room that was only available. Light in room nonfunctional, toilet seat loose. Wasn’t able to get a printout receipt because they had no paper. Couldn’t find copy license I gave the day before.
Comment: 10 Jan 2025
Stayed in: Jan 2025
They have bed bugs and when I showed them the house keeper told me it was a stink bug. Everything was still dirty and had hair in the shower. Mold in the bathroom in the ceiling. There were homeless people sleeping where the ice machine is so we couldn’t get ice.
Location
2203 South 11th Street, 49009, United States
Check in and check out
Check in from:
15:00
Check out before:
11:00
Good to know
Children are welcome at this hotel
Please contact the hotel for details about adding extra beds.
Please contact the hotel for details about adding a cot.
Pets allowed with an extra charge
Breakfast available
Breakfast options
Western breakfast
Breakfast price
Please contact hotel for price information
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. A damage deposit of USD 100 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property. Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Guests must provide own credit card which matches name of reservation when checking in. The hotel will pre-authorize your card and the pre-authorization will be released if there are no extra charges or damage to the room when checking out. Some hotels and room types have special policies, please check with the hotel for more information.-
This hotel accepts the following payment methods:
Cash
Baymont by Wyndham Kalamazoo West: FAQs
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