Hilton Vacation Club Cancun Resort Las Vegas
8335 Las Vegas Boulevard South, Southeast Valley, Las Vegas, 89123, United States
+ 48
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Fast facts
Check in from: | 16:00 |
|---|---|
Check out before: | 10:00 |
Amenities
Wi-Fi
Parking
Air conditioning
Pool
Fitness centre
Front desk 24 hour
More about Hilton Vacation Club Cancun Resort Las Vegas
Hilton Vacation Club Cancun Resort Las Vegas
Located on Las Vegas Boulevard, just 5 km south of the Las Vegas Strip, Hilton Vacation Club Cancun Resort Las Vegas features an on-site restaurant and a large outdoor pool area with water slides.
Ratings and reviews
Cleanliness4.0
Location3.7
Service3.8
Rooms3.8
Value3.8
Sleep quality4.1
Traveller reviews
Family traveller
Comment: 12 Aug 2025
Stayed in: Aug 2025
Good for family, but need improvement on cleanliness
We are a family of 4 with 2 little kids (about 2-yr and 5-yr old as of Aug 2025). We stayed here with our first kid for 3 nights in June 2022, and decided to return in August 2025 for 4 nights with our little ones (2 kids this time). We stayed in the one-bedroom both times.
Here is our experience:
- Overall: 7 out of 10. We enjoyed our stay in general, but will probably try other places due to some of the things that needed improvement (see below).
- Suite Space: It's enough for our family of 4. We were lucky to get the pool-facing balcony and the kids loved it.
- Overall cleanliness: Needs improvement. Yes, someone did clean the suite, but it wasn't deeply cleaned. You can see spots here and there. For example, there were some stains on the wall, spots in the sink, dusts in the corner, and other items mentioned below.
- Room & Beds: Sofa Bed was fine. It didn't look very clean, but clean bedsheets were provided to cover it up. I thought the bed in bedroom was fine, but my wife said it was old and she had some allergic reactions (she has very sensitive skins).
- Pack n play: Upon request, they gave us a pack n play for our toddler for free. It's a really nice one, but there were some food debris (like cereal) underneath the pad.
- Kitchen: It's small, but it has what we needed; a fridge, microwave, stove, cooking ware, silverware, etc. It's enough to make easy meals and heating up leftovers. This was very helpful for family with little kids like ours. They also have a coffee maker, coffee, creamer, sponge, and dish detergent. The only things that I wish they had but didn't were cooking oil and salt.
- Bathrooms: We had 2 bathrooms. The smaller one has a sink, a toilet, and shower. The bigger one has two sinks, a toilet and a pretty big bath tub. My kids and I had a great time taking bubble baths in the tub after swimming.
- Laundry room: I didn't notice the washer and dryer during my first stay. While reading other reviews, It seems like this is probably not available in all of the floors? This time, I brought my own detergent and planned to hand-wash my clothes and hang them on the balcony chair, but then I saw the washer and dryer as I was getting ice. They are Samsung brand, machines look pretty clean, and they function normally.
- Pool: Nice pool, as shown in their pictures. Both kids enjoyed it very much. My 5-yr old (about 45 inches tall) was allowed to use the waterslide. They closed out some sections of the pool when there were less people. The hours are 8am-8pm when we visited in August. Not sure if it's different during winter.
- Gym: It's small, but equipment look new and clean. I've used their gym about 4 times, and there were 2 times that I saw a staff coming in to clean.
- Game Room: It's listed in their amenities, but I actually wasn't sure if this was it. There's a small room by the gym that has a robot ice cream machine and a broken air hocky table. The AC also wasn't turned on when I visited in the morning.
- Food (Caribe lounge): When we visited in 2022, I remember the food was great and price was fair. This time, we visited only once, and the food wasn't as good as I remembered, and I thought it was kind of pricy. It took them about 20 minutes to prepare our mac & cheese and fish & chips. Maybe we just went at a bad time. Happy hour is 3-4pm and the deals are not that great.
- Hotel Price: I think the price is fair comparing to other resorts in the area. With this price, I don't expect everything to be perfect (though I do hope the cleanliness could be a little better). The nearby Tahiti Village has similar (or better) amenities, but for some reason it was almost twice as expensive during the week we're visiting Las Vegas.
- Resort fees: It averaged out to about $40/night during our stay this time. Yes, it is annoying, but I believe most other places are charging resort fees like this place is (as far as I know). It's like when you rent an apartment, you'd expect paying additional $100-200 for utilities and other things. You just need to include it in your budget when you book hotels in Las Vegas.
- Timeshare talk: Ignored it both times. I've heard bad experience about it and it's not worth the time for those free tickets they offer.
- Service: Michael at Check-in was very nice. During our stay, we were able to text house keeping to request items like TP or trash bags, but we had to follow up the second day as they didn't show up. I think the policy is that they don't come in to change your bedsheet unless you stay for more than 5 nights, but you can request such services when needed.
- Guest policy: We were told that we can't bring any guests. This was slightly inconvenient as we were meeting with a friend, but I can understand. If each group brings a guest to the pool or restaurant, it would be way too crowded.
- Security at gate: During our 2022 visit, there was no security at the gate. This time, upon arrival, a security at the entry asked if we were checking in and he let us in. For re-entry, just show security the parking slip. There were two occasions during our stay, both at night time, that a security was not present and the gate was open.
- Parking: Spaces are very limited in the structure. There were times that we had to park far and walk.
- Summary: We had a great time with our kids for a very affordable price here. The main reasons we decided to return to this place was due to pricing, big pool with water slide, the big tub, and the kitchen. If you cannot tolerate the cleanliness issues, this is probably not the place for you. To clarify, I wouldn't say the place is dirty (at least to my standard). It's more like someone maybe spent two hours to clean their apartment before guests come, rather than having a cleaning crew come in and clean every corner and tiny detail. However, you do get what you paid for. I'm sure there are places with a less exciting pool but better quality of rooms at the same price. Overall, I was happy with the price I paid to stay at this place.
Here is our experience:
- Overall: 7 out of 10. We enjoyed our stay in general, but will probably try other places due to some of the things that needed improvement (see below).
- Suite Space: It's enough for our family of 4. We were lucky to get the pool-facing balcony and the kids loved it.
- Overall cleanliness: Needs improvement. Yes, someone did clean the suite, but it wasn't deeply cleaned. You can see spots here and there. For example, there were some stains on the wall, spots in the sink, dusts in the corner, and other items mentioned below.
- Room & Beds: Sofa Bed was fine. It didn't look very clean, but clean bedsheets were provided to cover it up. I thought the bed in bedroom was fine, but my wife said it was old and she had some allergic reactions (she has very sensitive skins).
- Pack n play: Upon request, they gave us a pack n play for our toddler for free. It's a really nice one, but there were some food debris (like cereal) underneath the pad.
- Kitchen: It's small, but it has what we needed; a fridge, microwave, stove, cooking ware, silverware, etc. It's enough to make easy meals and heating up leftovers. This was very helpful for family with little kids like ours. They also have a coffee maker, coffee, creamer, sponge, and dish detergent. The only things that I wish they had but didn't were cooking oil and salt.
- Bathrooms: We had 2 bathrooms. The smaller one has a sink, a toilet, and shower. The bigger one has two sinks, a toilet and a pretty big bath tub. My kids and I had a great time taking bubble baths in the tub after swimming.
- Laundry room: I didn't notice the washer and dryer during my first stay. While reading other reviews, It seems like this is probably not available in all of the floors? This time, I brought my own detergent and planned to hand-wash my clothes and hang them on the balcony chair, but then I saw the washer and dryer as I was getting ice. They are Samsung brand, machines look pretty clean, and they function normally.
- Pool: Nice pool, as shown in their pictures. Both kids enjoyed it very much. My 5-yr old (about 45 inches tall) was allowed to use the waterslide. They closed out some sections of the pool when there were less people. The hours are 8am-8pm when we visited in August. Not sure if it's different during winter.
- Gym: It's small, but equipment look new and clean. I've used their gym about 4 times, and there were 2 times that I saw a staff coming in to clean.
- Game Room: It's listed in their amenities, but I actually wasn't sure if this was it. There's a small room by the gym that has a robot ice cream machine and a broken air hocky table. The AC also wasn't turned on when I visited in the morning.
- Food (Caribe lounge): When we visited in 2022, I remember the food was great and price was fair. This time, we visited only once, and the food wasn't as good as I remembered, and I thought it was kind of pricy. It took them about 20 minutes to prepare our mac & cheese and fish & chips. Maybe we just went at a bad time. Happy hour is 3-4pm and the deals are not that great.
- Hotel Price: I think the price is fair comparing to other resorts in the area. With this price, I don't expect everything to be perfect (though I do hope the cleanliness could be a little better). The nearby Tahiti Village has similar (or better) amenities, but for some reason it was almost twice as expensive during the week we're visiting Las Vegas.
- Resort fees: It averaged out to about $40/night during our stay this time. Yes, it is annoying, but I believe most other places are charging resort fees like this place is (as far as I know). It's like when you rent an apartment, you'd expect paying additional $100-200 for utilities and other things. You just need to include it in your budget when you book hotels in Las Vegas.
- Timeshare talk: Ignored it both times. I've heard bad experience about it and it's not worth the time for those free tickets they offer.
- Service: Michael at Check-in was very nice. During our stay, we were able to text house keeping to request items like TP or trash bags, but we had to follow up the second day as they didn't show up. I think the policy is that they don't come in to change your bedsheet unless you stay for more than 5 nights, but you can request such services when needed.
- Guest policy: We were told that we can't bring any guests. This was slightly inconvenient as we were meeting with a friend, but I can understand. If each group brings a guest to the pool or restaurant, it would be way too crowded.
- Security at gate: During our 2022 visit, there was no security at the gate. This time, upon arrival, a security at the entry asked if we were checking in and he let us in. For re-entry, just show security the parking slip. There were two occasions during our stay, both at night time, that a security was not present and the gate was open.
- Parking: Spaces are very limited in the structure. There were times that we had to park far and walk.
- Summary: We had a great time with our kids for a very affordable price here. The main reasons we decided to return to this place was due to pricing, big pool with water slide, the big tub, and the kitchen. If you cannot tolerate the cleanliness issues, this is probably not the place for you. To clarify, I wouldn't say the place is dirty (at least to my standard). It's more like someone maybe spent two hours to clean their apartment before guests come, rather than having a cleaning crew come in and clean every corner and tiny detail. However, you do get what you paid for. I'm sure there are places with a less exciting pool but better quality of rooms at the same price. Overall, I was happy with the price I paid to stay at this place.
Other
Comment: 13 Aug 2025
Stayed in: Aug 2025
Resort Fees
I booked through the armed forces vacation rental site. I noticed the $35 fee but thought it was like all the other resorts I have stayed at through the web site... You pay it one time when you check in. Not here... This was a daily resort fee. So the good deal I thought they were offering to the military ended up being an additional $245 at check-in. I was not happy and if I hadn't already paid for the week through the website I would of went elsewhere. I won't be staying at this property again and will be definitely reading the fine print before booking another stay.
Business traveller
Comment: 12 Aug 2025
Stayed in: Aug 2025
Disappointing Hilton property
Really not deserving of that extra resort fee even tho I know others do it too. Also no laundry machines in unit. Why on earth do they do that? Laundry was the PRIMARY reason I got a danged timeshare! Unit was kinda old w crumbling tile that could be repaired in the bathroom. Small kitchen compared to other timeshares. Really really sad
Other
Comment: 10 Aug 2025
Stayed in: Jul 2025
First time use
Upon arrival, had trouble with the A/C unit, called for service. First night had a clogged bathroom double sink, plumber called the next morning. Had trouble with kids running the hallway knocking on doors, called security. Was told could not have family visit the facility. Pool area was very restricted in allowing outside drinks into the pool area. The prices for food and drinks were very expensive, and an automatic 18% gratuity was added to the bill. On a 7 day stay, had to pay for maid service, even with being charged 325$ at checkin covering resort amenities.
We were not happy with our stay, compared to staying at other resorts.
We were not happy with our stay, compared to staying at other resorts.
Other
Comment: 6 Aug 2025
Stayed in: Jul 2025
nice Stayy
The Service from all employees was quick and professional!
our unit was well equipped and pleasant.
parking in underground spots was nice when available due to amount of people using it.
our unit was well equipped and pleasant.
parking in underground spots was nice when available due to amount of people using it.
Location
8335 Las Vegas Boulevard South, Southeast Valley, Las Vegas, 89123, United States|8.53 km from city centre
10 things to dowithin 0.46 km
Transportationwithin 10.37 km
Airportwithin 6.55 km
Check in and check out
Check in from:
16:00
Check out before:
10:00
Good to know
Please contact the hotel for details about adding extra beds.
Please contact the hotel for details about adding a cot.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 300 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Pool Policy: Daily pool access is available to registered guests only. Only registered guests of the resort will be allowed access to the pool. The property cannot accommodate pool parties. If you anticipate your arrival time would be later than midnight (resort local time) please contact the resort prior to arrival. Arrivals after midnight may be subject to cancellation.
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