CityPlace bnb Aparthotel
3604 San Jacinto Street, Dallas, TX 75204, United States
Find the best hotel in Dallas for your dates, by price or preference
Compare deals for CityPlace bnb Aparthotel across hundreds of sites, all in one place
Look out for a deal with free cancellation or excellent ratings
Compare rooms and prices
We compare 100s of sites to get you the best deal
Fast facts
Check in from: | 16:00 |
|---|---|
Check out before: | 11:00 |
Amenities
Wi-Fi
Parking
Air conditioning
Non-smoking
Laundry
Kitchen
More about CityPlace bnb Aparthotel
CityPlace bnb Aparthotel
Situated 3.2 km from Sixth Floor Museum, 3.2 km from John Fitzgerald Kennedy Memorial and 3.3 km from Dallas Holocaust Museum, CityPlace bnb Aparthotel offers accommodation located in Dallas. The air-conditioned accommodation is 1.
Ratings and reviews
Traveller reviews
Filter by
Sort by
Mentioned by travellers
Family traveller
Comment: 28 Jan 2025
Stayed in: Jan 2025
This place is AWFUL
I arrived at the property, the bed had a fitted sheet only with no top sheet or comforter, while it was twenty degrees outside. There was duct tape on the windows and the fridge made a horrendous noise. There was only one towel for the two adults staying and no hand towel. I attempted to contact the property manager and they avoided our calls and texts. It took Expedia numerous attempts as well. The manager informed Expedia that they would be in contact with me, which they were not. I had to contact them yet again. They finally answered and explained that they were going to contact housekeeping and get back with me in 5 minutes. I called back after not hearing anything for 15 minutes. He informed me that he was unable to reach housekeeping and that he would be moving me to a different unit. I went to check the new unit and it had a top sheet that had multiple holes in it and again only one towel and no blankets. I sent pictures to the manager and called multiple times. We decided to leave and return home since they were unable to provide the basic necessities. Now they have denied a refund and are ignoring any communication attempts.
Comment: 9 Mar 2025
Stayed in: Mar 2025
The room had roaches and rat feces in it. The bathroom was not as pictured I could not physically fit in the shower if I did stay there. There was an ammonia smell to the room and the a/c unit was broken. When I reached out to the property through the app they took 3 hours to respond which is unacceptable because I needed a refund to pay for another property to stay at. I had to end my trip early with my wife who was extremely upset and disgusted by the condition of the property, the room and the lack of customer support.
Comment: 29 Jan 2025
Stayed in: Jan 2025
The owner is unresponsive in resolving any issues or just communicating in general. The sheets, blankets, rugs, couch, dishes, and toilet were all dirty upon arrival. There was no hot water or sufficient climate control in freezing temperatures (heating, and hot water) The photos on Hotels.com are clearly photoshopped and doctored, and do not match the actual appearance. The couch shown in the photos provided on Hotels.com is clearly long enough for someone to sleep on, however the actual couch is not even big enough for a child to comfortably sleep on. If I could give this place a zero based on the entire experience, I would not even hesitate to do so. Utterly disgusting and unprofessional.
Comment: 28 Jan 2025
Stayed in: Jan 2025
I arrived at the property, the bed had a fitted sheet only with no top sheet or comforter, while it was twenty degrees outside. There was duct tape on the windows and the fridge made a horrendous noise. There was only one towel for the two adults staying and no hand towel. I attempted to contact the property manager and they avoided our calls and texts. It took Expedia numerous attempts as well. The manager informed Expedia that they would be in contact with me, which they were not. I had to contact them yet again. They finally answered and explained that they were going to contact housekeeping and get back with me in 5 minutes. I called back after not hearing anything for 15 minutes. He informed me that he was unable to reach housekeeping and that he would be moving me to a different unit. I went to check the new unit and it had a top sheet that had multiple holes in it and again only one towel and no blankets. I sent pictures to the manager and called multiple times. We decided to leave and return home since they were unable to provide the basic necessities. Now they have denied a refund and are ignoring any communication attempts.
Comment: 26 Jan 2025
Stayed in: Jan 2025
no hot water 7 days. had to call the handyman everyday. finally the hamdyman said the water heater is broken and there is nothing he can do. i booked a different hotel on the last day. the customer service is not responsive. stay away
Location
3604 San Jacinto Street, Dallas, TX 75204, United States|1.3 km from city centre
10 things to dowithin 1.78 km
2.84 km
1.66 km
2.69 km
Transportationwithin 2.96 km
1.26 km
1.64 km
2.95 km
Airportwithin 8.47 km
3.18 km
8.47 km
Check in and check out
Check in from:
16:00
Check out before:
11:00
Good to know
Please contact the hotel for details about adding extra beds.
Please contact the hotel for details about adding a cot.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property will not accommodate hen, stag or similar parties.
CityPlace bnb Aparthotel: FAQs
Need flights or a car for your trip?
Did you know we can help you plan the rest of your trip? Get exclusive deals and great rates for flights and car hire.Flights to Dallas
Car hire in Dallas