Holiday Inn Milton Keynes East M1, Jct.14
London Rd, Moulsoe, MK16 0JA, United Kingdom
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All taxes and fees included
Fast facts
Check in from: | 15:00 |
---|---|
Check out before: | 12:00 |
Breakfast | Breakfast available |
Pets | Pets allowed with an extra charge |
Children | Children are welcome at this hotel |
Amenities
More about Holiday Inn Milton Keynes East M1, Jct.14
Holiday Inn Milton Keynes East M1, Jct.14
Blending Georgian elegance with modern comfort, the hotel is set in a rural location with views over open countryside, within easy reach of the M1 and central Milton Keynes.
Ratings and reviews
Traveller reviews

UK
Comment: 23 Jun 2025
Convenient stop near the M1
Comment: 30 Jul 2025
Health and safety nightmare avoid at all costs
Room was filthy, smoke detector covered with bag meaning it won’t work if a fire breaks out and room left with dirty pillows. House keeping know there is an issue and have set up a WhatsApp group to discuss the issues but have said it makes not difference. Was told I could leave the hotel but wouldn’t get my money back for the room. Was also told I would get a certain amount of points but never got them. Avoid avoid avoid
Comment: 31 Jul 2025
Don't stay here!
Comment: 28 Jul 2025
Hotel needs an upgrade
Comment: 20 Jul 2025
General hotel is looking tired....a 2, 3 star hotel at best!!!!
Room was basic.... no bedside tables and no plug sockets besides the bed, whilst this wasn't a problem for phone charging etc, it WAS a problem for a Cpap machine which was required for overnight sleeping.... we asked for a LONG extension cable so we could plug in from the other side of the room.....the extension cable provided was probably 2m long (not long enough, so we had to 'daisy chain' with one that we fortunately had, thus causing a trip and h&s hazard)....it also took 3/4 hours from asking for that to be brought to our room too, and we had to remind them as we needed to go to bed early for an early start!!!
Beds I suppose were comfy, but windows barely opened, so was hot, and air con unit did very little other than make a noise!!!
Bathroom was functional, but sealant in shower area very poor and had just been reapplied over and over again (thick)!!!
Doors banging at 5am, which I presume were 'in house' staff getting up for morning duties, with clearly no regard for sleeping guests!!!
Communal stairs looked like they had not had a proper clean for months!!
Cleaning in reception, bar area etc, inc hoovering and mopping floors going on at 730/800am when guests are walking over to go to breakfast, thus creating yet more h&s hazards.... why on earth this is not done overnight when guests are sleeping is beyond me!!
Breakfast.... well, one of the WORST breakfasts I have EVER encountered at a hotel....cups are FLITHY.....Frosties and coco-pops are not branded (tasted like cheap nasty alternatives), and frosties were stale....Cumberland sausage, no idea what it was, but it certainly wasn't Cumberland.... bacon had a strange taste....scrambled egg was rubbery....fried bread, crisp to say the least having been sat under the hot lamps for god knows how long....toaster is a traditional 'house style' toaster that looks years old....A guest had clearly ordered a 'room service' breakfast, which was served up (in front of me) from the 'hot lamp buffet', not 'freshly cooked' as I personally would expect.... restaurant manager (I presume) has no idea how to speak to staff, quite rudely in front of guests and then when the staff member clearly felt uncomfortable coming over to our table, she (the manager) came over and swiped them off our table without asking if everything was ok, which had she done, she'd have been told as above....
It's a shame, as the hotel has the ability to be really nice, but needs some serious investment and needs downgrading from the 4 star it's advertised as till it has been refurbished.... its stealing clients money in making them think they're getting a 4 star!!!
We dined out at the Indian called Pately in a nearby village, that was lovely and the best part of the stay!!!
Hotel response
Comment: 4 Aug 2025
We appreciate you choosing the Holiday Inn Milton Keynes East Motor 1, Junction 14 for your leisure stay.
Thank you for staying with us on July 19 and for taking the time to share such detailed feedback. I want to offer our sincere apologies for the many areas where we fell short during your visit. This is not the service we strive for, and your observations will be directly addressed with our food & beverage and management teams. While we appreciate your note that the property has potential, we agree it is in need of investment and improvement. Your feedback helps us prioritize exactly where changes are most urgently needed.
I have sent you a private message to discuss this further.
I hope we'll remain your dependable choice, as we promise to make your stay more memorable and exciting.
Yours in hospitality,
Melissa P
Case Manager
IHG Hotels & Resorts
Service
Very good location
London Rd, Moulsoe, MK16 0JA, United Kingdom|1.86 km from city centre
10 things to dowithin 1.79 km
Check in and check out
Check in from:
15:00
Check out before:
12:00
Good to know
Children are welcome at this hotel
Please contact the hotel for details about adding extra beds.
Please contact the hotel for details about adding a cot.
Pets allowed with an extra charge
Breakfast available
Breakfast menu
Buffet
Breakfast price
ر.ق. 83 (≈GBP 16.95)/person