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Fast facts

Check in from:
15:00
Check out before:
11:00
Breakfast
Breakfast available
Pets
Pets allowed free of charge
Children
Children are welcome at this hotel

Amenities

Wi-Fi
Parking
Air conditioning
Pool
Fitness centre
Spa

More about Delta Hotels Cheltenham Chase

Delta Hotels Cheltenham Chase

Situated at the foot of the Cotswold Hills, Delta Hotels by Marriott Cheltenham Chase offers modern rooms and free parking. Just a 20-minute drive from Cheltenham Racecourse, it features a leisure club and spa.

Ratings and reviews

Cleanliness4.1
Location4.0
Service4.1
Facilities4.1

Traveller reviews

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Mentioned by travellers

Comment: 4 May 2025

Stayed in: May 2025

Unfortunate start to the stay. Arrived at the correct checkin time but room was not ready.
You would have thought that house keeping would be supplied with a list of rooms to clean first.
All this meant that we did not get a room.on the ground floor as requested.
Also it was a shame that the pool and spa closed early evening.
Very spacious room that was clean and tidy and plenty of tea and coffee.
Clean bathroom but bath outlet did not work correctly as seemed to be damaged and comings off.
Evening meal and breakfast was good.
Would I stay again....maybe if in the area.

Comment: 28 Apr 2025

Stayed in: Apr 2025

For a Marriott Hotel we have been extremely disappointed. From the moment at check in staff were not welcoming, nor friendly. She was abrupt and seemed annoyed that she had to check us in. For two seniors, we were placed at the end of a hall and took the lift only to find we had stairs to tackle down with all our luggage. Dinner was horrible! Table was dirty and had not been cleaned, the burger and brat was the worst we’ve ever had. Dry, over cooked and tasteless. The lounge area always has dirty dishes laying around from past patrons, while staff is sitting around chatting away. The beds were nice, but the plug in locations do not make sense. No way to use blow dryer in the bathroom and no plugs close to beds. Breakfast was decent although absolutely no staff around to assist patrons who ended up helping each other out. Maybe Marriott should be paying us instead of the employees. Oh and speaking of employers, we over heard one complain that her coworker was always late to work as he scurried in the door. Coffee machines need to be cleaned, caked with old coffee stains and build up.! Have had better service and facilities at other less “Marriott” type hotels! Management needs to step it up! And Corporate Marriott Hotels needs to visit this location.

Comment: 20 Apr 2025

Stayed in: Mar 2025

There was only one problem the phone in the room was ringing at 12 midnight , the next day it was half one in the night then six o'clock in the morning and seven the same day when we pick it up there was no answer.they said it was a fault but they had problems before but didn't tell us.

Comment: 13 Apr 2025

Stayed in: Apr 2025

No EV charging (or not told about it)
Very average breakfast, gluten free option was one box of cereal, two nasty sausages and two cardboard toast - all presented curtly by the woman in charge
Lovely receptionist, great cleaners and welcome access to pool, sauna and steam room saved it from 2 stars

Comment: 1 Apr 2025

Stayed in: Mar 2025

Booked a 2 night stay for a romantic getaway & to explore the surrounding area. On arrival at 2.30 our room was ready which was a nice surprise. We unpacked & went to the spa, it’s very small, only 2 loungers & 6 chairs bu the pool & they were all taken. The jacuzzi was full too so we had a swim, the pool wasn’t very warm & then eventually a few people vacated the jacuzzi so we hoped in, but unfortunately it wasn’t working properly the bubbles when they started were very underwhelming! The changing room were small & busy too, all in all we weren’t very impressed with the spa & pool so decided not to use it again. We had booked a table in the restaurant for dinner & that was very nice. Service was good as was food. Breakfast the next morning wasn’t quite so good, the pastries were stale & the cooked breakfast wasn’t particularly plentiful the fried eggs were dried up & inedible. Breakfast staff not particularly helpful just wandering around not even cleaning & replenishing tables.

Very good location

4.0

Shurdington Rd, Gloucester, GL3 4PB, United Kingdom|6.8 km from city centre

10 things to dowithin 1.81 km

1.94 km
2.52 km
2.79 km

Transportationwithin 6.88 km

6.88 km

Check in and check out

Check in from:

15:00

Check out before:

11:00

Good to know

Children

Children are welcome at this hotel

Extra beds

16 years old and under

Free

Cots

2 years old and under

Free

Pets

Pets allowed free of charge

Breakfast

Breakfast available

Breakfast menu

Buffet

Breakfast options

English breakfast, Gluten free breakfast, Vegan breakfast, Vegetarian breakfast

Breakfast price

ر.ق.‏ 73 (≈GBP 15)/person

Important information from the hotel
Guests under the age of 18 can only check in with a parent or official guardian. Hotel Guests are welcome to use the Health Club facilities including the swimming pool from 3pm on day of arrival until 11am on day of departure.
Accepted payment methods
This hotel accepts the following payment methods:
card logocard logocard logocard logo

Cash

Delta Hotels Cheltenham Chase: FAQs

Yes, Delta Hotels Cheltenham Chase does have a restaurant.
At Delta Hotels Cheltenham Chase you can check in from 15:00, and you'll need to check out before 11:00.
Yes, there is parking available at Delta Hotels Cheltenham Chase.
Delta Hotels Cheltenham Chase is 6.8 km away from Gloucester city centre.
Delta Hotels Cheltenham Chase is in Gloucester, United Kingdom and is 6.8 km away from Gloucester city centre.