Nabu Hotel Karaköy
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Fast facts
Check in from: | 14:00 |
|---|---|
Check out before: | 12:00 |
Breakfast | Breakfast available |
Pets | Pets not allowed |
Children | Children are welcome at this hotel |
Amenities
Wi-Fi
Parking
Air conditioning
Airport shuttle
Front desk 24 hour
Restaurant
More about Nabu Hotel Karaköy
Nabu Hotel Karaköy
Nabu Hotel Karaköy is located in Istanbul, 500 metres from Galata Tower and 800 metres from St. Anthony of Padua Church. Each room has a flat-screen TV with satellite channels. Some rooms include a seating area to relax in after a busy day.
Ratings and reviews
Cleanliness4.9
Location4.7
Service4.7
Rooms4.8
Value4.5
Sleep quality4.6
Traveller reviews
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Mentioned by travellers
Comment: 13 Nov 2024
Stayed in: Oct 2024
I have stayed in hotel several times and left a long review earlier - so will not review again. Except to say I will stay here again the next time I am in Istanbul.
Couple
Comment: 19 Sep 2024
Stayed in: Sep 2024
Agressive team
When making this complain with the team, the bald old guy from reception hit my shoulder!!! Please be careful!
We are writing to file an extremely serious formal complaint regarding our stay at Hotel Nabu, Istanbul. Unfortunately, the experience has been far below the minimum standards expected, creating a highly unpleasant and unsustainable situation for us.
1. Deplorable cleanliness conditions:
From the moment we entered the room, we noticed a complete lack of hygiene. The floor beneath the bedside tables was covered in dirt, accumulated dust, and sticky surfaces that clearly had not been cleaned in a long time. This is not only unpleasant but also poses a serious health and hygiene concern. Worse still, after requesting that the room be cleaned, the situation did not improve. Additionally, the bed linens were stained, and after explicitly asking for them to be changed, the new sheets provided were also in deplorable condition, with stains and clear signs of poor hygiene. This is absolutely unacceptable for any hotel, especially one that is marketed as being of a high standard.
2. Unbearable noise making it impossible to rest:
Starting from 8 PM, the room becomes uninhabitable due to unbearable noise from the street. The level of noise is such that it prevents any form of rest, resulting in sleepless nights and extreme exhaustion. While we understand that the hotel’s location may generate some noise, the lack of adequate soundproofing is a major infrastructural flaw that should have been clearly stated in the property’s description. This has completely ruined our ability to enjoy the stay, as we cannot even fulfill the most basic function of a hotel: to sleep.
3. Failure to clean the bathroom daily:
As if the previous issues were not enough, we noticed that during the daily cleaning, the bathroom and toilet were not even attended to. The lack of hygiene in such sensitive areas is deeply concerning and creates a constant feeling of unsanitariness. This shows a lack of attention and unacceptable negligence on the part of the cleaning staff, once again raising serious concerns about the standards maintained by this hotel.
e guests.
We are writing to file an extremely serious formal complaint regarding our stay at Hotel Nabu, Istanbul. Unfortunately, the experience has been far below the minimum standards expected, creating a highly unpleasant and unsustainable situation for us.
1. Deplorable cleanliness conditions:
From the moment we entered the room, we noticed a complete lack of hygiene. The floor beneath the bedside tables was covered in dirt, accumulated dust, and sticky surfaces that clearly had not been cleaned in a long time. This is not only unpleasant but also poses a serious health and hygiene concern. Worse still, after requesting that the room be cleaned, the situation did not improve. Additionally, the bed linens were stained, and after explicitly asking for them to be changed, the new sheets provided were also in deplorable condition, with stains and clear signs of poor hygiene. This is absolutely unacceptable for any hotel, especially one that is marketed as being of a high standard.
2. Unbearable noise making it impossible to rest:
Starting from 8 PM, the room becomes uninhabitable due to unbearable noise from the street. The level of noise is such that it prevents any form of rest, resulting in sleepless nights and extreme exhaustion. While we understand that the hotel’s location may generate some noise, the lack of adequate soundproofing is a major infrastructural flaw that should have been clearly stated in the property’s description. This has completely ruined our ability to enjoy the stay, as we cannot even fulfill the most basic function of a hotel: to sleep.
3. Failure to clean the bathroom daily:
As if the previous issues were not enough, we noticed that during the daily cleaning, the bathroom and toilet were not even attended to. The lack of hygiene in such sensitive areas is deeply concerning and creates a constant feeling of unsanitariness. This shows a lack of attention and unacceptable negligence on the part of the cleaning staff, once again raising serious concerns about the standards maintained by this hotel.
e guests.
Hotel response
Comment: 21 September
As Nabu Hotel, we work devotedly for our guests to stay comfortably and comfortably. However, our attitude towards those who chase financial opportunities like you is always clear. When you said it was your honeymoon on the day you entered the hotel, you were offered wine and shared your happiness, but when the last day of your stay approached, you came to our receptionist friend and made complaints and wanted to talk to the hotel manager and talked to me. You stayed for 4 days and asked for a full refund and asked what else you would give me. You asked for these in return for not making a bad comment. When you and your girlfriend look at your comments, we see that you do this in all businesses. So why did you want to stay when we said if you do not want to stay at the hotel, let's refund your fee and check out? Why did you want money and other gifts in return for your comment? As NABU HOTEL, we will never make concessions to money opportunists and we will continue our business as a clean and peaceful hotel. Try your luck elsewhere and I hope the lesson you learned from us will be an experience for you...
Comment: 2 Jan 2025
Stayed in: Dec 2024
The location is great and the breakfast good (but without fruits and nuts) we did not like the room. It doesn’t have a window and is very hot.
Couple
Comment: 26 Nov 2024
Stayed in: Nov 2024
Meh, I wish I went with the other hotel I was looking at
Didn’t love.
Best part was the location: convenient for tourists but noisy at night with the hookah bars and street activities.
Worst part was the room: I stayed in the junior suite, it smelled like a toilet. There was so much furniture in the room that it was difficult to walk around with 2 people and no where I open a suitcase, let alone 2. Bed was comfy. Shower was fine.
The night shift guy kept pushing a dinner boat cruise. He must be getting some sort of commission off of it. After declining, we came back down and he said he booked it for us. After we again told him we were not interested he seemed to not be interested in helping us any further. Even adamantly wouldn’t help me when I asked him where to have an Uber pick us up at (since there’s no cars allowed on the hotel road). Very weird.
Breakfast didn’t look like the photos, it was a lot more sparse.
Best part was the location: convenient for tourists but noisy at night with the hookah bars and street activities.
Worst part was the room: I stayed in the junior suite, it smelled like a toilet. There was so much furniture in the room that it was difficult to walk around with 2 people and no where I open a suitcase, let alone 2. Bed was comfy. Shower was fine.
The night shift guy kept pushing a dinner boat cruise. He must be getting some sort of commission off of it. After declining, we came back down and he said he booked it for us. After we again told him we were not interested he seemed to not be interested in helping us any further. Even adamantly wouldn’t help me when I asked him where to have an Uber pick us up at (since there’s no cars allowed on the hotel road). Very weird.
Breakfast didn’t look like the photos, it was a lot more sparse.
Comment: 17 Nov 2024
Stayed in: Nov 2024
The staff were nice but I stayed on a Saturday and I did not sleep at all due to the loud music outside this lasted at least until 3am so I don’t recommend it if you’re trying to sleep. I called reception twice about the noise but nothing not even sorry….
Excellent location
Kemankeş Karamustafa Paşa, Murakıp Sk. No:13, Beyoğlu , Istanbul, 34425, Türkiye (Turkey)|2.24 km from city centre
Transportationwithin 2.68 km
0.67 km
1.16 km
1.19 km
Airportwithin 32.82 km
31.03 km
32.82 km
Check in and check out
Check in from:
14:00
Check out before:
12:00
Good to know
Children are welcome at this hotel
All ages
ر.ق. 207 (EUR50) per person per night
4 years old and under
Free
Pets not allowed
Breakfast available
Breakfast menu
Buffet
Breakfast options
Continental breakfast
Breakfast price
ر.ق. 42 (≈EUR 10)/person
Please inform Nabu Hotel Karaköy in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
This hotel accepts the following payment methods:
Cash
Nabu Hotel Karaköy: FAQs
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