Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. Please inform JA Enchanted Island Resort Seychelles in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Arrival and Departure Car Transfers Between Seychelles Airport and our Jetty with saloon car at Euro 50 per way. You may select one of the below complimentary shuttle boat timings for your arrival from mainland Mahe and departure from the resort. ARRIVALS 09:00 AM / 10:00 AM / 12:00 PM / 13:45 PM / 16:00 PM DEPARTURES 06:00 AM / 09:30 AM /10:30 AM / 14:30 PM / 16:30 PM Shuttle Boat Transfers to and from mainland Mahe during Your Stay (Complimentary) 09:30 AM / 10:30 AM JA Enchanted Island to Mahe 13:45 / 16:00 Mahe to JA Enchanted Island Any trips outside these timings are chargeable. 06:00 - 18:00 - Euro 20 per person, per way 18:00 - 00:00 - Euro 30 per person, per way The compulsory New Year's Eve Gala Dinner on 31st December is included in the rate for 2 Adults. The cost for an additional adult or child will be charged separately at the Hotel. Bed and Breakfast, Half Board and Full Board Meal plans do not include beverages. JA Hotels will send payment link on registered email address depending on the cancellation policy of the booking, to fill in the credit card details for advance payment. Guests are requested to validate their credit card and make payment through payment link received from the hotel. Kindly note that commencing 1st August 2023, the government of Seychelles has introduced a new Tourism Environmental Sustainability Levy. An additional fee of SCR 100.00 per person per night will be added to your reservation to support green initiatives, renewable energy and environmental conservation. Exemptions apply to children under 12, airline employees and Seychellois citizens. Depending on tidal movements, guests staying in Hilltop Category Rooms may experience limited access to the beaches surrounding the island. The New Year’s Eve rate is inclusive of a mandatory gala dinner for selected occupancy. Any additional Adult or Child will be charged separately upon check-in. The name on the credit card used for the booking should correspond to the guest staying at the property. For bookings made by a third party, you will need to complete an authorisation form and present a copy of the person’s ID and credit card.