Riad Hermès
+ 74
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Fast facts
Check in from: | 14:00 |
|---|---|
Check out before: | 00:00 |
Pets | Pets allowed with an extra charge |
Children | Children are welcome at this hotel |
Amenities
Wi-Fi
Parking
Air conditioning
Airport shuttle
Pool
Spa
More about Riad Hermès
Riad Hermès
Built according to the traditional architecture, Riad Hermes is located in the Medina of Marakech, just a 10-minute walk from Jemaa El Fna Square. It features an outdoor plunge pool with a sun terrace and sun beds.
Reviews from 
Group traveller
Comment: 1 Apr 2026
Stayed in: Mar 2026
MERCI POUR TOUS
Perfect.
Friendly and friendly staff
They helped us buy dates!!!
Room was clean and nice
Impeccable breakfast and dinner!
The wonderful hammam experience ❤️
Friendly and friendly staff
They helped us buy dates!!!
Room was clean and nice
Impeccable breakfast and dinner!
The wonderful hammam experience ❤️
Hotel response
Comment: 2 Apr 2026
Grazie Vero per le tue adorabili parole !
Siamo lieti che abbiate apprezzato il vostro soggiorno da noi.
Speriamo di darvi il benvenuto ancora una volta per altri momenti meravigliosi!
Siamo lieti che abbiate apprezzato il vostro soggiorno da noi.
Speriamo di darvi il benvenuto ancora una volta per altri momenti meravigliosi!
Couple
Comment: 19 Jun 2026
Stayed in: Jun 2026
Very difficult to give a score to
Let me start with what’s great about this riad. The top terrace and pool are just beautiful. Lots of space to sit in sun or shade in comfort. The pool was perfect. Riad spotlessly clean, and staff welcoming.
Not so good: breakfast was tired dry bread, however there was a nice home made yogurt and tiny fruit salad. No black tea available.
On returning back in the evening after dinner, at approximately 10:20 pm we were asked to pay, out of the blue, for our accommodation. That was fine but surprising at that time of night. Why not do this when we first arrived, in the afternoon? What was worse was that we were told it had to be cash as the card machine wasn’t working. Conversations ensued including the staff member talking to a “ manager” on the phone. Eventually the machine that we were told wasn’t working, miraculously was made to work (!!!) and we paid by card.
Poor: Despite several requests by email for information on transfers etc. over the days prior to arrival we received not a single response . Not one. Not even an acknowledgment of our messages.
Our “ superior” room was painted completely in black, including the ceiling. It was like sleeping in a coffin, as it was completely oppressive. Even with all the available lights switched on it was just so dingy, despite the room being clean.
So, there were some nice positives here but the negatives sadly outweighed them
Not so good: breakfast was tired dry bread, however there was a nice home made yogurt and tiny fruit salad. No black tea available.
On returning back in the evening after dinner, at approximately 10:20 pm we were asked to pay, out of the blue, for our accommodation. That was fine but surprising at that time of night. Why not do this when we first arrived, in the afternoon? What was worse was that we were told it had to be cash as the card machine wasn’t working. Conversations ensued including the staff member talking to a “ manager” on the phone. Eventually the machine that we were told wasn’t working, miraculously was made to work (!!!) and we paid by card.
Poor: Despite several requests by email for information on transfers etc. over the days prior to arrival we received not a single response . Not one. Not even an acknowledgment of our messages.
Our “ superior” room was painted completely in black, including the ceiling. It was like sleeping in a coffin, as it was completely oppressive. Even with all the available lights switched on it was just so dingy, despite the room being clean.
So, there were some nice positives here but the negatives sadly outweighed them
Hotel response
Comment: 21 Jun 2026
Dear,
We’re sorry to hear about your concerns. Your feedback is valuable to us.
We give you the following answer.
We ask our customers to pay 100% of their reservation no later than the day of your arrival. This is indicated on general terms and conditions that you did received.
Credit card payment is obviously possible any time at RIAD HERMES. We apologize for this interruption of service for a few hours.
Breakfast consists exclusively of fresh products prepared by the chef cooker. We will provide more precise control over the quality of the bread.
You have booked a classic room and we had the pleasure of upgrading you to a junior suite, "black diamond", which is the most beautiful room in the hotel. Indeed, the room is decorated with autentics materials dark colored lime. We are really sorry that you did not like the atmosphere of this room.
We apologize again and we hope you will sure have any pleasure another time in Riad Hermès.
The Team.
We’re sorry to hear about your concerns. Your feedback is valuable to us.
We give you the following answer.
We ask our customers to pay 100% of their reservation no later than the day of your arrival. This is indicated on general terms and conditions that you did received.
Credit card payment is obviously possible any time at RIAD HERMES. We apologize for this interruption of service for a few hours.
Breakfast consists exclusively of fresh products prepared by the chef cooker. We will provide more precise control over the quality of the bread.
You have booked a classic room and we had the pleasure of upgrading you to a junior suite, "black diamond", which is the most beautiful room in the hotel. Indeed, the room is decorated with autentics materials dark colored lime. We are really sorry that you did not like the atmosphere of this room.
We apologize again and we hope you will sure have any pleasure another time in Riad Hermès.
The Team.
Couple
Comment: 18 May 2026
Stayed in: May 2026
A perfect stay in the heart of the medina.
We had an excellent stay at Riad Hermès. The location is ideal, right in the center of the medina, which makes it very easy to do everything on foot. The owners are incredibly kind: both very available to advise us and absolutely discreet. Special mention for the breakfast, a true homemade delight every morning! I wholeheartedly recommend it 100%.
Hotel response
Comment: 19 May 2026
Oh merci Nadia pour votre recommandation sincère et votre retour détaillé sur votre séjour dans notre riad au centre de Marrakech. Heureux que le petit-déjeuner maison vous ait plu.
Au plaisir de vous accueillir de nouveau !
Au plaisir de vous accueillir de nouveau !
Couple
Comment: 15 May 2026
Stayed in: May 2026
A favorite.
Excellent stay at Riad Hermes.
Very satisfied with the welcome and the quality of the services.
In the heart of the medina.
Very satisfied with the welcome and the quality of the services.
In the heart of the medina.
Hotel response
Comment: 15 Jul 2026
Merci infiniment, nous serons ravis de vous recevoir à nouveau.
Couple
Comment: 28 Feb 2026
Stayed in: Feb 2026
Central and fabulous
Riad in the center of the Medina, close to the main market but very quiet.
Friendly and helpful staff, they have drivers to / from the airport and private excursions (we booked the one of the 3 valleys and we were very happy).
Superior room spacious and spotless, daily linen change.
The breakfast was excellent.
We booked hammam.
The dinner was the best in Marrakech, you have to book in advance and
I recommend booking the full menu.
Friendly and helpful staff, they have drivers to / from the airport and private excursions (we booked the one of the 3 valleys and we were very happy).
Superior room spacious and spotless, daily linen change.
The breakfast was excellent.
We booked hammam.
The dinner was the best in Marrakech, you have to book in advance and
I recommend booking the full menu.
Hotel response
Comment: 6 Mar 2026
Grazie mille, Lucia!
Siamo felici che abbiate apprezzato il vostro soggiorno, la tranquillità e i nostri servizi.
Speriamo di rivedervi presto per offrirvi un’esperienza altrettanto piacevole.
Siamo felici che abbiate apprezzato il vostro soggiorno, la tranquillità e i nostri servizi.
Speriamo di rivedervi presto per offrirvi un’esperienza altrettanto piacevole.
Excellent location
58 Derb Snane, Medina, Marrakech, 40000, Morocco|0.71 km from city centre
Check in and check out
Check in from:
14:00
Check out before:
00:00
Good to know
Children are welcome at this hotel
All ages
ر.ق. 85 (EUR20) per person per night
1 years old and under
Free
Pets allowed with an extra charge
Please inform Riad Hermès in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Please note that the all-inclusive formula includes a choice of soft drinks during meals only. Please note that we accept credit card payments on site. Managed by a private host
For sharing rooms, if either or both of guests are Moroccans, they will be required to show a marriage certificate, otherwise the hotel reserves the right to reject for check-in.
According to government policy and social customs in Morocco, marriage certificate need to be provided upon check in if a male and female shares a room and one of them is Moroccan or Muslim.
This hotel accepts the following payment methods:
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Cash
Transfer from and to airport available. Cost: 40.00 EUR both ways.
Riad Hermès: FAQs
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