Jhotel Tokyo GEO
3 Chome-1-6, Tokyo, 103-0021, Kantō, Japan
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 10:00 |
Breakfast | Breakfast not available |
Pets | Pets not allowed |
Children | Children are welcome at this hotel |
Amenities
Wi-Fi
Air conditioning
Front desk 24 hour
Non-smoking
Laundry
Lift
More about Jhotel Tokyo GEO
Jhotel Tokyo GEO
Situated conveniently in the Chuo Ward district of Tokyo, JHotelTokyoGEO is set 500 metres from Yanagi Inari Shrine, 400 metres from Mitsukoshi Nihonbashi Main Store and 600 metres from COREDO Muromachi 1.
Ratings and reviews
Cleanliness2.7
Location3.0
Service1.1
Rooms2.3
Value2.0
Sleep quality2.7
Traveller reviews
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Mentioned by travellers
Comment: 13 Sep 2023
Stayed in: Sep 2023
A little small but feels very cozy. The service perfectly reflected the best Japanese hospitality and professionalism. The location is convenient.
Group traveller
Comment: 29 Oct 2024
Stayed in: Sep 2024
Very Scary
It was a very bad experience. I had booked for 2 people through online travel agent and my friend was suddenly unable to come on the day . The hotel then charged me 100% cancellation fee because the contract for 2 people was broken and asked me newly higher room rates on the same day. Hotel said , I had to pay 100% cancellation fee for contract of the online travel agent, and new one was a new direct contract with the hotel. When I checked in, I would be asked to write my name and phone number, which they said was a direct contract with the hotel. Fortunately, I was able to change the number of people on the online travel agent web where I made the reservation originally and I paid a small additional fee. All that the hotel said was "100% cancellation fee and extra new room fee". The hotel said it was a contractual relationship and they are following the law. It was very scary what would charge me the extra fee.
Solo traveller
Comment: 4 Oct 2024
Stayed in: Nov 2023
The irreverent attitude of the front desk staff
I've read your reviews and will be making Contributions during the pandemic a few years ago.
I guess it was the same front desk staff, but they were very irreverent and rude to me, which I don't think was a hotel worker.
For the case I asked for clarification.
I remember being reticent about unilaterally judging me as bad.
But there were people who went through that.
I was convinced.
I guess it was the same front desk staff, but they were very irreverent and rude to me, which I don't think was a hotel worker.
For the case I asked for clarification.
I remember being reticent about unilaterally judging me as bad.
But there were people who went through that.
I was convinced.
Family traveller
Comment: 17 Jun 2024
Stayed in: Jul 2023
Very unpleasant feeling. I will never use it again.
I used it quite a while ago, but I'm still feeling uneasy. I was surprised that everyone was the same.
When I used it, I got an email the next day after I got home saying that there was a stain on the shower curtain. I'll put it on internal approval.
I didn't remember it, so I replied and asked them to send me a photo.
When I checked, there was a brown stain, but it was faint, like it had been washed a few times. It didn't look like it had just been made, and I don't remember bringing something that color into the bathroom, so I told them again that I didn't remember it, but they unilaterally assumed that I had made the stain and put it on internal approval.
A few days later, they contacted me and said that they had restored it to its original state, so they would not charge me this time. In the end, they didn't charge me, but I was surprised that they unilaterally decided from the beginning that I had made the stain without even checking with me and even charged me money.
My fun trip was ruined when I got that email the day after I got home.
Some sites delete bad reviews, so if you're considering using them, please check carefully.
I was even more surprised that there were other people who had had this unreasonable experience.
When I used it, I got an email the next day after I got home saying that there was a stain on the shower curtain. I'll put it on internal approval.
I didn't remember it, so I replied and asked them to send me a photo.
When I checked, there was a brown stain, but it was faint, like it had been washed a few times. It didn't look like it had just been made, and I don't remember bringing something that color into the bathroom, so I told them again that I didn't remember it, but they unilaterally assumed that I had made the stain and put it on internal approval.
A few days later, they contacted me and said that they had restored it to its original state, so they would not charge me this time. In the end, they didn't charge me, but I was surprised that they unilaterally decided from the beginning that I had made the stain without even checking with me and even charged me money.
My fun trip was ruined when I got that email the day after I got home.
Some sites delete bad reviews, so if you're considering using them, please check carefully.
I was even more surprised that there were other people who had had this unreasonable experience.
Family traveller
Comment: 9 May 2024
Stayed in: Apr 2024
This is not a hotel I would recommend to anyone.
If you are even one minute late for check-out, you will be charged an extension fee of 3,300 yen.
I wish I had left the trash there and left it there before I left.
My child left something behind and went to get it, but they charged me a 550 yen deposit fee.
→ This is the first time I've heard this information after several exchanges, but they said that in principle, lost items are only delivered, and that they made a special arrangement this time.
The official website says that it takes 7 minutes from the Yaesu North Exit of Tokyo Station, but it takes just under 10 minutes.
I received an email saying that the hangers were broken and unusable from the time I checked in, and that the equipment was not properly managed, and that the hair dryer was deformed.
There was no explanation of which part of the hair dryer was deformed, and they said they would submit it to an internal request, as if they were entirely responsible.
The fact that it deformed even though it was used normally is probably due to the nature of the manufacturer that you use, which I have never heard of.
→ It can't be anyone other than you. I feel sorry for the manufacturer. That's what I was told.
I actually only used it for about 5 minutes, including my companion, 3 times. I have been using my hair dryer every day for over 3 years without any problems. Conversely, I would like to see evidence that we broke it.
My child left something behind, so I contacted them and went to pick it up around 11:30. They confirmed that the item was there at that point, so I assume they had already cleaned it, but there was no mention of the hair dryer when I picked it up, and they didn't contact me by email until just before 1pm.
As with other reviews, I would like them to stop using criminal law conditions to make threatening, false accusations.
There is no way they would have noticed that something that was in that condition from the beginning was deformed, and in a situation where they cannot even prove that they broke it in the first place, they cannot apply intent or negligence.
When I argued against this unreasonable accusation, I received an email saying that they would also submit my message for approval.
It seems they are calling it customer harassment.
→I have already received a reply saying that it is definitely customer harassment, but I would like to know which part of it constitutes customer harassment.
We have already paid what we owe, such as extension fees and storage fees, and we cannot accept any claims or lawsuits for things we have no recollection of, no matter how small the amount.
I wish I had left the trash there and left it there before I left.
My child left something behind and went to get it, but they charged me a 550 yen deposit fee.
→ This is the first time I've heard this information after several exchanges, but they said that in principle, lost items are only delivered, and that they made a special arrangement this time.
The official website says that it takes 7 minutes from the Yaesu North Exit of Tokyo Station, but it takes just under 10 minutes.
I received an email saying that the hangers were broken and unusable from the time I checked in, and that the equipment was not properly managed, and that the hair dryer was deformed.
There was no explanation of which part of the hair dryer was deformed, and they said they would submit it to an internal request, as if they were entirely responsible.
The fact that it deformed even though it was used normally is probably due to the nature of the manufacturer that you use, which I have never heard of.
→ It can't be anyone other than you. I feel sorry for the manufacturer. That's what I was told.
I actually only used it for about 5 minutes, including my companion, 3 times. I have been using my hair dryer every day for over 3 years without any problems. Conversely, I would like to see evidence that we broke it.
My child left something behind, so I contacted them and went to pick it up around 11:30. They confirmed that the item was there at that point, so I assume they had already cleaned it, but there was no mention of the hair dryer when I picked it up, and they didn't contact me by email until just before 1pm.
As with other reviews, I would like them to stop using criminal law conditions to make threatening, false accusations.
There is no way they would have noticed that something that was in that condition from the beginning was deformed, and in a situation where they cannot even prove that they broke it in the first place, they cannot apply intent or negligence.
When I argued against this unreasonable accusation, I received an email saying that they would also submit my message for approval.
It seems they are calling it customer harassment.
→I have already received a reply saying that it is definitely customer harassment, but I would like to know which part of it constitutes customer harassment.
We have already paid what we owe, such as extension fees and storage fees, and we cannot accept any claims or lawsuits for things we have no recollection of, no matter how small the amount.
Location
3 Chome-1-6, Tokyo, 103-0021, Kantō, Japan|7.12 km from city centre
10 things to dowithin 2.77 km
2.70 km
1.60 km
1.93 km
Transportationwithin 3.97 km
0.44 km
0.45 km
0.45 km
Airportwithin 56.75 km
14.81 km
56.75 km
Check in and check out
Check in from:
15:00
Check out before:
10:00
Good to know
Children are welcome at this hotel
Please contact the hotel for details about adding extra beds.
Please contact the hotel for details about adding a cot.
Pets not allowed
Breakfast not available
An accommodation tax per person per night is not included in the price and needs to be paid at the property. Guests under the age of 18 can only check in with a parent or official guardian.
Effective from Oct 2002, an accommodation tax will be charged in Tokyo. Guests are required to pay JPY100 per guest per night if the room rate per night is JPY10,000–JPY14,999, or JPY200 per guest per night if the room rate per night is JPY15,000 or greater. This surcharge is not included in the total rate for some rooms and must be paid at the hotel.
This hotel accepts the following payment methods:
Cash
Jhotel Tokyo GEO: FAQs
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