Hôtel de la Cité Carcassonne - MGallery Collection, Carcassonne Hotels

Name: Hôtel de la Cité Carcassonne - MGallery Collection
Address: Pl. Auguste Pierre Pont, Carcassonne, 11000, France, Carcassonne, Occitanie, 11000, France

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Fast facts

Check in from:	16:00
Check out before:	12:00
Breakfast	Breakfast available
Pets	Pets allowed with an extra charge
Children	Children are welcome at this hotel

Amenities

View all

Wi-Fi

Parking

Air conditioning

Airport shuttle

Pool

Spa

More about Hôtel de la Cité Carcassonne - MGallery Collection

Hôtel de la Cité Carcassonne - MGallery Collection

Set in Carcassonne's circular walls, Hotel de la Cite Carcassonne - MGallery Collection is set in a Medieval-style chateau. The hotel features gardens and an outdoor pool with views of Saint Nazaire Basilica.

Ratings and reviews

Cleanliness4.7

Location4.9

Service4.5

Rooms4.5

Value4.1

Sleep quality4.6

Traveller reviews

Couple

Comment: 13 Apr 2025

A great stay, friendly and cheery

A lovely visit. Lynn was super friendly. Our room was spotless, great shower, comfy bed and quiet all night. Short walk to the town, with free parking at hotel. Even our dog was treated to his very own breakfast in the morning. Pets definitely welcome!

Family traveller

Comment: 11 May 2025

Good value

had a good stay here and the breakfast was out of this world! Really good value. Beautiful and clean rooms with the best shower ever! Plenty of tea, coffee etc. Perfect location, easy and pretty walk to town but in a very quiet and quaint street. Ilfracombe is quirky and fab but clearly suffering the same social issues as many seaside towns and was a little uncomfortable with children out and about in the evening. I cannot give 5 stars as there was a bit of a tone of this in the guest house. There was a persistent smell of cigarettes, some incredible strange goings on in the night. Lots of movement, banging and shouting. The hostess was a very interesting lady. While she attempted to be welcoming and clearly works very hard I felt she was very over familiar and at times It felt uncomfortable. I would potentially return based on the rooms, food, price and location but absolutely not with children!

Anonymous traveller

Comment: 17 Mar 2025

Stayed in: Mar 2025

rooms were clean and tidy, bed was a little low, but not a problem for us...might be for someone with mobility issues. Free breakfast, which was a nice change!

Anonymous traveller

Comment: 22 Mar 2025

Stayed in: Mar 2025

Excellent breakfast. Close to the local amenities, seafront, pubs, etc. Friendly, chatty owner.

Anonymous traveller

Comment: 10 May 2025

Stayed in: May 2025

Lovely host, there was never a problem, light & airy rooms.

Excellent location

4.9

Pl. Auguste Pierre Pont, Carcassonne, 11000, France|0.18 km from city centre

10 things to dowithin 0.11 km

Transportationwithin 1.65 km

Airportwithin 3.93 km

Check in and check out

Check in from:

16:00

Check out before:

12:00

Good to know

Children

Children are welcome at this hotel

Extra beds

from 3 to 12 years old

ر.ق.‏ 337 (EUR80) per person per night

Cots

2 years old and under

Free

Pets

Pets allowed with an extra charge

Breakfast

Breakfast available

Breakfast menu

Buffet

Breakfast price

ر.ق.‏ 127 (≈EUR 30)/person

Important information from the hotel

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Please inform Hotel de la Cité Carcassonne - MGallery Collection in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Piscine extérieure au pied de la Cathédrale is closed from Tue 16 Sept 2025 until Wed 10 Jun 2026 The hotel is located in the heart of a unique historical monument. Measures taken by the local authorities to preserve its environment include restricting vehicle access during the day. The hotel has a shuttle service and a valet service available for guests. Guests are advised to contact the hotel before arrival in order to receive up-to-date information concerning access to the medieval citadel.

Accepted payment methods

This hotel accepts the following payment methods: