Pan Pacific Toronto
900 York Mills Rd, St.Andrew-Windfields, Toronto, M3B 3H2, Canada

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Fast facts
Check in from: | 15:00 |
---|---|
Check out before: | 11:00 |
Breakfast | Breakfast not available |
Pets | Pets allowed with an extra charge |
Children | Children are welcome at this hotel |
Amenities
More about Pan Pacific Toronto

Pan Pacific Toronto
Nestled on 15 acres of scenic parkland, and a 16-minute drive from the city centre of Toronto, this hotel features a seasonal outdoor pool. Each of the rooms are tastefully decorated and air conditioned. An iron is also included.
Ratings and reviews
Traveller reviews
Comment: 16 Jan 2025
Staff was very professionnal and plaisant.
I will certaimnly go back there or/and recommande this establishment to anyone I care about.
Comment: 12 Feb 2025
Comment: 28 Apr 2025
Stayed in: Apr 2025
Comment: 22 Apr 2025
Comment: 21 Apr 2025
Horrible!! Choose anywhere but here!
First off, I only stayed here for 1 night (8 hours long) and got charged $251.75 + tax.
I was told by the gentleman at the front that if I wanted breakfast in the morning it would be charged to my room at an additional cost depending on what I got. I decided not to get breakfast because I didn't want any additional charges.
When I got my invoice the next morning I noticed they had charged me $269 (room+breakfast+tip) and said that a breakfast package was included. I didn't even have any breakfast! All I did was sleep there at night and leave in the morning. Had I know it was included I would have at least got a coffee or something. How are you making people pay for something they didn't even get? And on top of that add tips for something they didn't even get!?! I was told breakfast would be on additional charge if I got it and didn't, yet you still charged me??
Everyone that works here says different things, and no one takes accountability for the actions in their establishment. They charge people for things they don't even receive or want.
Even when reaching out to customer service, they were not accommodating or even bothered to acknowledge that their front desk is saying it's not included and it's an additional charge. These people are crooks! They will try to add on money anywhere they can even if they tell you misleading information.
Even when trying to call in to speak to a manager they said they don't have one, and when asking for a general manager they as well said they don't have one. What kind of hotel does not have any management in place?
This was only my first problem, let's not forget to mention that the rooms are not sound proof.. I could hear a kid crying on my floor at 4am from another room, the balcony's are so outdated and worn out with concrete literally falling off if you touch it... And not to mention... There seems to be some kind of odor no matter where you go in that hotel.
GO ANYWHERE ELSE BUT HERE! I WENT HERE OUT OF DESPERATION AND IT WAS NOT ONLY A HORRIBLE EXPERIENCE, BUT THEY STEAL YOUR MONEY WHEREVER THEY CAN AND MAKE IT OUT TO BE YOUR FAULT.
I WISH I COULD DO LOWER THAN ONE STAR
Location
900 York Mills Rd, St.Andrew-Windfields, Toronto, M3B 3H2, Canada|11.9 km from city centre
10 things to dowithin 1.02 km
Transportationwithin 12.65 km
Airportwithin 14.85 km
Check in and check out
Check in from:
15:00
Check out before:
11:00
Good to know
Children are welcome at this hotel
Please contact the hotel for details about adding extra beds.
Please contact the hotel for details about adding a cot.
Pets allowed with an extra charge
Breakfast not available